Warranty Terms
- Shutter warranty of 2 to 5 years depending on the slat type
- Motor warranty of 5 to 10 years depending on the model — every motor with instant replacement
- Coverage starts from day one, as registered in the contract and certificate
- We handle maintenance requests within 48 hours in Cairo and Giza
- Your products' warranty periods are shown on your warranty certificate
- Paid maintenance visits for faults caused by misuse