Last updated:
Last updated: October 21, 2026
This policy explains how Shark Shutter ("we") collects, uses and protects your data when you use sharkshutter.com or contact us. By using the website, you agree to this policy.
Data we collect
Data you provide: when you submit a site-visit or quote request, warranty activation, maintenance request or contact message, we collect what you enter, such as your name, phone number, email, area or compound, unit type, number of windows, notes, order or invoice number, installation date and any photos you attach.
Visit data: we automatically collect information about how you use the website, such as pages visited, visit duration, device and browser type, approximate location, and the source you came from (such as an ad, a search engine or social media), including campaign identifiers.
Communication data: if you contact us by phone, WhatsApp or social media, we keep a record of that communication to serve you and follow up on your request.
Cookies and measurement tools
The website uses cookies and third-party measurement tools to understand website performance and improve our ads, including Google Tag Manager, Google Analytics, Google Ads, Meta Pixel (Facebook and Instagram), and Microsoft Clarity, which records how visitors interact with pages (such as clicks and scrolling) without identifying you and without recording what you type into fields.
These tools help us understand which ads work, show our ads to people interested in our products, and show them again to people who have visited the website.
You can control or delete cookies in your browser settings, and manage ad preferences in your Google and Facebook account settings.
How we use your data
We use your data to contact you about your request, schedule site visits and installations, prepare quotations, contracts and receipts, activate your warranty, provide maintenance, and keep you updated on your order.
We also use it to improve the website and our services, measure and improve our ad campaigns, and send you information or offers about our products, which you can ask us to stop at any time.
Sharing your data
We do not sell your personal data.
We may share some data with service providers working on our behalf, such as hosting, cloud storage, email and messaging services, only as needed to provide the service.
We may send advertising platforms (Google and Meta) data in an encrypted, unreadable (hashed) form, such as your phone number or email, to measure and improve ad results, without these platforms being able to use it to identify you for any other purpose.
We may share order details with suppliers or installation teams as needed to fulfil your order.
We may disclose data if required by an official authority in accordance with the law.
Data protection and retention
We take appropriate technical and organisational measures to protect your data from unauthorised access or loss, and access is limited to staff who need it to do their work.
We keep your data for as long as we deal with you and for the warranty period, and for as long as legal and accounting obligations require, after which we delete or anonymise it.
Your rights
Under Egypt's Personal Data Protection Law No. 151 of 2020, you have the right to access your data, correct it, delete it, object to its use for marketing, or withdraw your consent at any time.
To exercise any of these rights, contact us using the details below, and we will respond as soon as possible.
External links and services
The website may contain links to external websites or services such as Google Maps, Google reviews, WhatsApp and social media, and we are not responsible for their privacy practices.
Children
Our services are intended for adults, and we do not knowingly collect data from anyone under 18.
Changes to this policy
We may update this policy from time to time, and the date of the latest update will appear at the top of this page.
Contact us
Shark Shutter, 27 Salama Hegazy St., 9th District, Obour City, Egypt.
Phone and WhatsApp: 01201341188
Email: info@sharkshutter.com